Privacy

Privacy Policy


Britney Simpson LPC values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Britney Simpson LPC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
 
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Britney Simpson LPC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Britney Simpson LPC, and it governs any and all data collection and usage by us. Through the use of britneysimpsonlpc.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:
• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.
 
Why We Collect Information and For How Long
We are collecting your data to better understand your needs and provide you with the services you have requested.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected
Britney Simpson LPC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
Britney Simpson LPC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request.

Disclosure of Information
Britney Simpson LPC may not use or disclose the information provided by you except under the following circumstances:
• in other ways described in this Policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
• as required by law, or in response to a subpoena or search warrant;

Security
Britney Simpson LPC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
    
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: contact@britneysimpsonlpc.com
Telephone Number: 972-372-9727
Email: contact@britneysimpsonlpc.com


Return Policy


Cash, check, Visa, Discover and Mastercard are accepted. Please make checks payable to Britney Simpson, LPC. Payment is due at the time service is rendered. At time of payment, a billing receipt will be issued if requested which will encompass all information needed for insurance filing and reimbursement, when applicable, including diagnosis.
 Health insurance coverage today varies greatly and, accordingly, no assurance of coverage can be given except through your coverage provider or their representative. Please explore coverage availability at your earliest opportunity. Therapist assistance and/or explanation when asked for or required by coverage provider are available.
Full payment of session fee is required for a missed appointment with Britney Simpson, LPC if not canceled with 
AT LEAST 24 HOURS NOTICE
Britney Simpson, LPC understands that emergencies arise and that it may not be possible to give notice. Exceptions to this policy and refunds will be determined by Britney Simpson, LPC.
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